Which buses can I use it on?
ASD, Autocar, Chalkwell, Farleigh, Go-Coach and Nu-Venture.
I've lost my Smartcard
If your card is registered, login to your account and report your card as missing. Do this as soon as possible, especially if Auto Top Up is configured. We will block your card to prevent unauthorised use. If you don't have an online account, then your card is not registered and we are unable to block your card.
How do I get a Smartcard?
Smartcards are free but you will be asked to purchase a minimum amount of credit when you obtain one. You can apply online to get one.
I'm having problems with my Smartcard
To report an issue with your card phone the Contact Centre 03000 41 99 96 and they will investigate.
Where can I top up my Smartcard?
The easiest way to add credit to your smartcard is to configure Auto Top Up via your online account.
Smarter ways to pay
No need to worry about having the correct change.